Privacy policy

Claim Your Youth ("Company," "we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at claimyouryouth.com, use our services, or interact with us in any capacity. Please read this Privacy Policy carefully. By accessing our website or using our services, you consent to the practices described herein.

1. Information We Collect

We may collect information about you in a variety of ways. The types of information we may collect include:

Personal Information

When you interact with our website, create a profile, or contact us, we may collect personally identifiable information such as your name, email address, mailing address, telephone number (including mobile number), date of birth, and payment information. For youth plans, we may also collect information about the parent or legal guardian associated with the plan.

Savings Plan Information

In connection with our savings plans and financial education programs, we may collect information regarding your savings goals, plan activity, contribution history, and other details relevant to delivering our platform features. This information is used solely to operate your plan, provide progress tracking, and deliver personalized educational content suited to your needs.

Device and Usage Information

When you access our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver content tailored to your interests. You can manage cookie preferences through your browser settings.

Mobile numbers, SMS opt-in data, and consent information are not sold or shared with third parties or affiliates for marketing purposes.

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2. How We Use Your Information

We use the information we collect for the following purposes:

•  To provide, operate, and maintain our website and services

•  To process plan enrollments, savings contributions, and service requests

•  To send transactional service notifications via SMS/MMS (see Section 4)

•  To communicate with you regarding your plan, inquiries, and service-related matters

•  To improve our website, services, and customer experience

•  To comply with applicable legal obligations and protect our legal rights

•  To detect, prevent, and address fraud, security issues, or technical problems

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3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, technology partners, and website hosting services. These providers are contractually obligated to protect your information and may only use it for the purposes for which it was shared.

Legal Compliance: We may disclose your information if required to do so by law, or in response to a subpoena, court order, or other governmental request.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Service, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which Claim Your Youth is involved.

4. SMS/MMS Messaging and Data Privacy

When you opt in to receive SMS/MMS messages from Claim Your Youth, we collect your mobile phone number and records of messages sent and received. This section explains how we handle data in connection with our SMS/MMS service notification program.

Purpose of SMS/MMS Messages:

Our SMS/MMS program is used exclusively for transactional service notifications. These include plan activation and enrollment confirmations, savings goal milestones, contribution notifications, plan verification messages, security alerts, billing confirmations, and balance updates. We do not use this program to send promotional, marketing, or advertising messages of any kind.

No Sale or Sharing of SMS Data:

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS/MMS messaging program to any third party.

The only third parties who may receive your mobile number or messaging data are the service providers who assist us in delivering text messages, such as SMS aggregators and mobile carriers. These providers are used solely for the purpose of message transmission and are contractually prohibited from using your data for any other purpose.

Consent:

Your consent to receive SMS/MMS messages is not a condition of purchasing any goods or services from Claim Your Youth. Consent is obtained through a clear, compliant opt-in process and can be revoked at any time as described above.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data, and any transmission of personal information is at your own risk.

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6. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Claim Your Youth. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

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7. Children's Privacy

Claim Your Youth is designed to serve young savers, and we take the privacy of minors seriously. Plans for users under the age of 13 require the verifiable consent of a parent or legal guardian in compliance with the Children's Online Privacy Protection Act (COPPA). We collect only the information necessary to operate youth savings plans and deliver our educational services. Parents and guardians may review, update, or request deletion of their child's personal information at any time by contacting us at support@claimyouryouth.com or (888) 779-7536. We do not knowingly collect personal information from children without appropriate parental consent.

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8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal data we hold about you, the right to restrict or object to certain processing activities, the right to data portability, and the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@claimyouryouth.com or (888) 779-7536. We will respond to your request in accordance with applicable law.

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9. Changes to This Privacy Policy

Claim Your Youth reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the revised policy will take effect immediately upon posting. Your continued use of our website or services after the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

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10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address: 2160 W State Road 434, Longwood, FL 32779

Phone: (888) 779-7536

Email: support@claimyouryouth.com

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